Originally introduced as a personal blogging platform, WordPress has become one of the most popular website content management systems (CMS) in the world, thanks to its flexibility and user-friendliness. Businesses of all types and sizes–from mom-and-pop shops to global corporations–rely on WordPress to power their websites. In fact, WordPress is responsible for more than a quarter of the entire internet, amassing more than 22 billion pageviews per month.
WordPress is fantastic when everything is running smoothly. However, the benefits of open-sourced templates, tools and features also create vulnerabilities in performance and security. Put simply, WordPress websites have a tendency to “break,” whether that means a glitch or a complete crash. If you are using or considering WordPress as your website CMS, here’s what you need to know:
WordPress Pros and Cons
- Easy-to-learn, easy-to-use interface
- Helpful search engine optimization tools
- Design flexibility and customization for developers
- Responsive website themes
- 50,000-plus free and paid plugins
- Frequent and fragmented updates
- Updates often uproot functionality
- Difficulty pinpointing problems
- Site speed issues for larger or more media-heavy websites
- 50,000-plus plugins = 50,000-plus opportunities for hackers
When WordPress Goes Awry
Because plugins are open-sourced, hackers often use them as inroads to your website. It’s quite common for a poorly maintained WordPress website to become a house of spam mail. Breaches in e-commerce websites can be even more disruptive, potentially giving a hacker access to customer info, such as credit card numbers. Learn more about website security with WordPress in this article.
It doesn’t always take a hacker to harm your website, either. If plugins have been customized by your developer, a seemingly menial update (or neglecting to notice an important update) can throw the entire site into dysfunction.
Who Fixes What?
When we build a WordPress website for a client, we often use add-ons such as e-commerce, visitor tracking, sticky notes and other highly customizable features. If an issue arises involving the functionality of these features, we are the ones to fix it. If we are hosting the website, we can also easily assist with downtime and security.
When hosting your website through another provider, downtime, security, email support and other IT-related issues are best routed to the hosting company. They have instant access to the information and resources needed to solve the problem, whereas we typically have no access at all.
The best way to fix a WordPress website is to keep it from breaking in the first place. Just like your car, your A/C and anything else that has mechanics behind it, your website requires regular upkeep in order to run properly and at full capacity.
Since most of us don’t check our own website frequently, an ongoing maintenance plan of just a few hours per month can provide peace of mind and confidence in WordPress as your CMS. Contact us to learn more about proactively protecting and maintaining your WordPress website. It’s a nominal investment for your most important sales and marketing asset.